Everything you need to know about how vd89 collects, uses, and protects your personal information — explained clearly in plain English.
At vd89, privacy isn't just a legal obligation — it's our ethical responsibility
Every piece of your data and every transaction is protected by 256-bit SSL encryption. No one can intercept your data in transit — it's as secure as your bank.
Your personal information is never sold to advertisers or third parties. It is not shared with anyone except where required by law.
We only collect the information strictly necessary to provide our services. No unnecessary data is requested or stored.
All vd89 data is stored on secure, internationally certified servers. Regular security audits and penetration testing are conducted.
You can request to view, correct, or delete your information at any time. Your data belongs to you.
This Privacy Policy is written in plain language so every user in Bangladesh can understand it easily — with no complex legal jargon.
Your privacy matters to us: By using vd89, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team.
Vd89 only collects information that is strictly necessary to provide its services. No unnecessary data is requested. Below is a detailed breakdown of what information is collected and under what circumstances.
Vd89 will never ask for your password, bank PIN, or mobile banking PIN. If anyone requests this information, it is not vd89 — report it to our support team immediately.
Information collected is used only for specific purposes. The reason behind each use is clearly outlined below:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Identity | Account creation, KYC verification | Contractual |
| Mobile Number | OTP verification & important alerts | Contractual |
| Account notifications, promotions | Contractual | |
| IP & Device | Fraud Prevention & Security | Legitimate Interest |
| Gaming History | Responsible Gaming, service improvement | Legitimate Interest |
| Transaction Details | Payment Processing & Auditing | Legal Obligations |
Your information will never be used beyond these stated purposes. If we need to use it for a new purpose, you will be notified in advance and your consent will be obtained where required.
Vd89 does not and will not sell your personal information to third parties. However, in limited circumstances, certain information may need to be shared with specific partners:
Payment processors, game providers, and technology service providers may receive limited data — strictly for carrying out their own services. These partners are contractually bound to uphold vd89's privacy standards.
We may be required to share data in response to a court order, a lawful request from a government authority, or to comply with Anti-Money Laundering (AML) regulations. Where permitted by law, we will make every effort to notify you beforehand.
If vd89 undergoes a significant change in its business structure — such as a merger or acquisition — user data may be transferred to the new entity. You will be notified in advance, and you will have the option to delete your account.
Vd89 does not retain data longer than necessary. However, certain information must be kept for legally required periods:
Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to any individual.
Vd89 uses multiple layers of security to protect your data. While no technology is ever 100% foolproof, we continuously work to maintain the highest possible standard of protection.
In the event of a data breach: In the event of a data breach that puts your information at risk, you will be notified by email within 72 hours of us becoming aware of the incident. A clear explanation of what happened and what steps you should take will be provided.
The vd89 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site. There are several types of cookies:
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may cause the site to not function properly.
As a vd89 user, you have several rights over your own personal data. To exercise any of these rights, please contact our support team.
To exercise any of these rights, email us at support@vd89.biz. We will respond within 30 days of receiving your request.
Vd89 is an 18+ platform. We do not knowingly collect or process data from anyone under the age of 18. If a minor registers by mistake, their account will be closed and their data deleted as soon as we become aware of it. If you believe your child has registered on vd89, please contact our support team immediately.
National ID or passport images and selfies submitted for KYC verification are stored with the highest level of security. These documents are kept in encrypted storage and can only be accessed by staff directly involved in the verification process — no one else. KYC documents are never shared with third parties, except where required by law.
KYC documents are retained for 5 years after account closure — this is required under international AML (Anti-Money Laundering) regulations. Once that period expires, all documents are securely deleted.
Vd89 may update this Privacy Policy from time to time. For significant changes, registered members will be notified by email in advance. For minor updates, only the "Last Updated" date at the top of the page will be revised. Continued use of the site after a new policy takes effect will be considered acceptance of the updated terms.
For any privacy-related questions or requests, please get in touch with us:
You have full control over your data at vd89
You can request a full record of the information we hold about you at any time. We will provide a complete response within 30 days.
If any of your information is incorrect, you can request a correction. Contact Support and it will be resolved promptly.
Upon account closure, you may request deletion of all data except what must be retained due to legal obligations.
You can unsubscribe from promotional emails and SMS at any time — through your account settings or via the "Unsubscribe" link at the bottom of any email.
Any access to your data must pass through every one of these layers
256-bit encryption is active whenever data is transmitted from your browser to our server. No one can intercept it in transit.
Enterprise-grade firewall to block unauthorized traffic and defend against cyberattacks.
Hashed passwords, 2FA support, and automatic account lockout to prevent brute-force attacks.
Sensitive data is encrypted even when stored on the server — it cannot be read directly from the database.
Staff members can only access the data necessary for their specific role. Every access is logged.
Annual third-party security audits and penetration testing are conducted. Any vulnerabilities found are resolved promptly.
There are certain things vd89 will never do — knowing these can help you stay safe from phishing and scams.
Vd89 provides the strongest protection we can, but your own vigilance is just as important.
Related Documents: This Privacy Policy of vd89 Terms & Conditions and Responsible Gaming You are encouraged to read this alongside our other policies. Together, all three documents provide a complete picture of the relationship between vd89 and its users.
Vd89 is for entertainment, not a reliable source of income. Play within your limits. Deposit limits, time limits, and self-exclusion tools are available. No one under 18 is permitted to participate. Responsible Gaming View Page.
Frequently Asked Questions About vd89
Your data is protected, your payments are secure — join the vd89 family today.