Last Updated: January 2026 — Registered members will be notified by email of any changes to the Privacy Policy.

Vd89 Privacy Policy — Our Commitment to Protecting Your Information

Everything you need to know about how vd89 collects, uses, and protects your personal information — explained clearly in plain English.

Vd89's six core principles for protecting your data

At vd89, privacy isn't just a legal obligation — it's our ethical responsibility

Encryption Everywhere

Every piece of your data and every transaction is protected by 256-bit SSL encryption. No one can intercept your data in transit — it's as secure as your bank.

Not shared with third parties

Your personal information is never sold to advertisers or third parties. It is not shared with anyone except where required by law.

Data Minimisation

We only collect the information strictly necessary to provide our services. No unnecessary data is requested or stored.

Secure Servers

All vd89 data is stored on secure, internationally certified servers. Regular security audits and penetration testing are conducted.

Your Control

You can request to view, correct, or delete your information at any time. Your data belongs to you.

Transparency in Plain Language

This Privacy Policy is written in plain language so every user in Bangladesh can understand it easily — with no complex legal jargon.

Your privacy matters to us: By using vd89, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team.

1. What Information We Collect

Vd89 only collects information that is strictly necessary to provide its services. No unnecessary data is requested. Below is a detailed breakdown of what information is collected and under what circumstances.

1.1 At the time of registration

  • Full Name (as per National ID)
  • Mobile number (for verification purposes)
  • Email address (for communication and security purposes)
  • Date of Birth (for age verification)
  • Preferred payment method

1.2 During KYC verification

  • Photo of National ID or Passport
  • Selfie or live photo (for identity verification)
  • Proof of Current Address (utility bill or bank statement)

1.3 Automatically while using the platform

  • IP Address & Device Information
  • Browser type and operating system
  • Session Duration & Page Visit History
  • Gaming & Betting Activity History
  • Transaction history
  • Information collected via cookies and tracking technologies

Vd89 will never ask for your password, bank PIN, or mobile banking PIN. If anyone requests this information, it is not vd89 — report it to our support team immediately.

2. How Your Information Is Used

Information collected is used only for specific purposes. The reason behind each use is clearly outlined below:

Data Type Purpose of Use Legal Basis
Name & Identity Account creation, KYC verification Contractual
Mobile Number OTP verification & important alerts Contractual
Email Account notifications, promotions Contractual
IP & Device Fraud Prevention & Security Legitimate Interest
Gaming History Responsible Gaming, service improvement Legitimate Interest
Transaction Details Payment Processing & Auditing Legal Obligations

Your information will never be used beyond these stated purposes. If we need to use it for a new purpose, you will be notified in advance and your consent will be obtained where required.

3. Data Sharing Policy

Vd89 does not and will not sell your personal information to third parties. However, in limited circumstances, certain information may need to be shared with specific partners:

3.1 Service Provider Partners

Payment processors, game providers, and technology service providers may receive limited data — strictly for carrying out their own services. These partners are contractually bound to uphold vd89's privacy standards.

3.2 Legal Obligations

We may be required to share data in response to a court order, a lawful request from a government authority, or to comply with Anti-Money Laundering (AML) regulations. Where permitted by law, we will make every effort to notify you beforehand.

3.3 Business Transfers

If vd89 undergoes a significant change in its business structure — such as a merger or acquisition — user data may be transferred to the new entity. You will be notified in advance, and you will have the option to delete your account.

4. Data Retention Period

Vd89 does not retain data longer than necessary. However, certain information must be kept for legally required periods:

  • Active account data — retained for as long as the account remains open
  • Transaction records — minimum 5 years (legal obligation)
  • KYC documents — 5 years after account closure
  • Gaming history — 2 years after account closure
  • Support conversations — 2 years
  • Cookie data — typically 1–2 years (varies by type)

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to any individual.

5. Security Measures

Vd89 uses multiple layers of security to protect your data. While no technology is ever 100% foolproof, we continuously work to maintain the highest possible standard of protection.

  • 256-bit TLS/SSL encryption — all traffic is secured
  • Passwords are bcrypt-hashed — plain-text passwords are never stored
  • Two-Factor Authentication (2FA) — Added Security
  • Real-Time Fraud Detection System
  • Regular Penetration Testing & Security Audits
  • Data backups — across multiple geographic locations
  • Access Control — Staff access is restricted to only the information they need

In the event of a data breach: In the event of a data breach that puts your information at risk, you will be notified by email within 72 hours of us becoming aware of the incident. A clear explanation of what happened and what steps you should take will be provided.

6. Cookies Policy

The vd89 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site. There are several types of cookies:

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may cause the site to not function properly.

7. Your Data Rights

As a vd89 user, you have several rights over your own personal data. To exercise any of these rights, please contact our support team.

  • Right to Know: You have the right to know what information vd89 holds about you and how it is being used.
  • Right to Rectification: You have the right to request corrections if any of your information is inaccurate.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted, though some information may need to be retained due to legal obligations.
  • Right to Restrict Processing: You may request that the use of your data be limited to specific purposes.
  • Right to Data Portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You may object to certain types of data processing.
  • Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email us at support@vd89.biz. We will respond within 30 days of receiving your request.

8. Privacy of Minors

Vd89 is an 18+ platform. We do not knowingly collect or process data from anyone under the age of 18. If a minor registers by mistake, their account will be closed and their data deleted as soon as we become aware of it. If you believe your child has registered on vd89, please contact our support team immediately.

9. Protection of KYC & Identity Verification Data

National ID or passport images and selfies submitted for KYC verification are stored with the highest level of security. These documents are kept in encrypted storage and can only be accessed by staff directly involved in the verification process — no one else. KYC documents are never shared with third parties, except where required by law.

KYC documents are retained for 5 years after account closure — this is required under international AML (Anti-Money Laundering) regulations. Once that period expires, all documents are securely deleted.

10. Changes to the Privacy Policy

Vd89 may update this Privacy Policy from time to time. For significant changes, registered members will be notified by email in advance. For minor updates, only the "Last Updated" date at the top of the page will be revised. Continued use of the site after a new policy takes effect will be considered acceptance of the updated terms.

11. Contact Us

For any privacy-related questions or requests, please get in touch with us:

  • Email: support@vd89.biz
  • Live Chat: Chat button on the right side of the site (24/7)
  • For privacy-related requests, please use the subject line "Privacy Request"

Your Rights Over Your Data

You have full control over your data at vd89

Right of Access

You can request a full record of the information we hold about you at any time. We will provide a complete response within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Contact Support and it will be resolved promptly.

Right to Erasure

Upon account closure, you may request deletion of all data except what must be retained due to legal obligations.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails and SMS at any time — through your account settings or via the "Unsubscribe" link at the bottom of any email.

Vd89's Multi-Layered Data Protection

Any access to your data must pass through every one of these layers

1
SSL/TLS Encryption

256-bit encryption is active whenever data is transmitted from your browser to our server. No one can intercept it in transit.

2
Firewall & DDoS Protection

Enterprise-grade firewall to block unauthorized traffic and defend against cyberattacks.

3
Login Security

Hashed passwords, 2FA support, and automatic account lockout to prevent brute-force attacks.

4
Database Encryption

Sensitive data is encrypted even when stored on the server — it cannot be read directly from the database.

5
Access Control

Staff members can only access the data necessary for their specific role. Every access is logged.

6
Regular Audits

Annual third-party security audits and penetration testing are conducted. Any vulnerabilities found are resolved promptly.

What We Don't Do

There are certain things vd89 will never do — knowing these can help you stay safe from phishing and scams.

  • We will never ask for your password or PIN
  • Data is never sold to advertising companies
  • No data is shared with unknown third parties
  • No unnecessary data is collected
  • No marketing messages are sent without your consent

Keep Yourself Even Safer

Vd89 provides the strongest protection we can, but your own vigilance is just as important.

  • Use a strong password — and don't reuse it anywhere else
  • Enable 2FA — the easiest way to add an extra layer of security
  • Keep your device locked to prevent unauthorised access by others
  • If you notice anything suspicious, contact Support immediately
  • Avoid logging into your account on public Wi-Fi

Related Documents: This Privacy Policy of vd89 Terms & Conditions and Responsible Gaming You are encouraged to read this alongside our other policies. Together, all three documents provide a complete picture of the relationship between vd89 and its users.

Responsible Gaming — vd89's Commitment

Vd89 is for entertainment, not a reliable source of income. Play within your limits. Deposit limits, time limits, and self-exclusion tools are available. No one under 18 is permitted to participate. Responsible Gaming View Page.

FAQ

Frequently Asked Questions About vd89

vd89's VIP programme has four tiers — Bronze, Silver, Gold, and Diamond. All new members start at Bronze and can move up based on their monthly betting volume. Reaching Silver requires ৳10,000 in monthly bets, while Gold requires ৳50,000. The Diamond tier is invitation-only — vd89 will reach out directly once the relevant criteria are met. Benefits increase with each tier. Silver members receive 5% weekly cashback and faster withdrawals; Gold members get 10% cashback, boosted odds, and a dedicated account manager. At the Diamond level, members enjoy 15% cashback, custom bonus packages, instant withdrawals of any amount, and personal invitations to exclusive events. VIP tiers are reassessed every month, so playing regularly is the key to maintaining your status.

Winnings are credited to your vd89 wallet almost instantly. For Sports Betting, your wallet is updated as soon as the match result is settled — typically within 5 minutes of the final whistle. Results in Live Casino and slots games are processed in real time at the end of each round. Once funds appear in your wallet, you can submit a withdrawal request. Withdrawals to bKash are usually completed within 5 to 15 minutes, provided your KYC verification is done. If bonus funds are involved, the wagering requirement must be met first. Your first withdrawal may take a little longer due to a security check. Requests made late at night or in the early hours are processed in roughly the same timeframe — vd89's payment system runs 24 hours a day.

Play Safe, Trust vd89

Your data is protected, your payments are secure — join the vd89 family today.

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